Sarah Chen
About Sarah Chen
Sarah Chen is a Casualty Claims Adjuster at TD Insurance in Halifax, Nova Scotia, with over 16 years of experience in the insurance industry. She has a background in customer service and has achieved her CIP designation from the Insurance Institute of Nova Scotia.
Work at TD Insurance
Sarah Chen has been employed at TD Insurance since 2008. She initially worked as a Customer Service representative for four years, where she developed foundational skills in client interaction and service. From 2008 to 2017, she served as an Automobile Claims Adjuster, handling various claims and ensuring compliance with company policies. In 2017, she transitioned to her current role as a Casualty Claims Adjuster, where she has continued to work for seven years in Halifax, Nova Scotia. Her extensive experience at TD Insurance has equipped her with in-depth knowledge of the insurance industry.
Education and Expertise
Sarah Chen studied at the Insurance Institute of Nova Scotia from 2009 to 2015, focusing on Claims. She achieved the Chartered Insurance Professional (CIP) designation, which demonstrates her expertise in the field of insurance. This educational background supports her professional roles at TD Insurance, particularly in claims adjustment and customer service. Her studies have provided her with a solid understanding of insurance principles and practices.
Background
Sarah Chen began her career at STAPLES Canada, where she worked as a Customer Service Representative from 2003 to 2006, followed by a role as a Preferred Customer Account Manager from 2006 to 2008. These positions helped her develop customer service skills and account management experience. She has been studying at Eastern Shore District High School since 1998, which marks the beginning of her educational journey.
Professional Experience
Sarah Chen has accumulated significant professional experience in the insurance and customer service sectors. Her tenure at TD Insurance spans over a decade, during which she has held multiple roles, including Casualty Claims Adjuster and Automobile Claims Adjuster. Prior to her time at TD Insurance, she gained valuable experience at STAPLES Canada, where she managed customer accounts and provided service. This diverse background has contributed to her proficiency in claims management and customer relations.