Sehrish Khalid
About Sehrish Khalid
Sehrish Khalid is an Insurance Analyst with the Flex Team at TD Insurance, where she has worked since 2020. She has over nine years of customer service experience and holds multiple qualifications from the Insurance Institute of Canada, including the CIP designation.
Work at TD Insurance
Sehrish Khalid has held multiple roles at TD Insurance, starting as a Customer Experience Associate from 2018 to 2019 for seven months. She then transitioned to the position of Insurance Analyst, where she worked from 2016 to 2018 for two years, and again from 2019 to 2020 for one year. Currently, she is part of the Insurance Analyst Flex Team, a role she has held since 2020. In her positions, she has consistently excelled in key performance metrics and demonstrated strong analytical and decision-making skills.
Education and Expertise
Sehrish Khalid has pursued extensive education in the field of insurance. She studied at the Insurance Institute of Canada, where she achieved the Chartered Insurance Professional (CIP) designation, completing courses C130 and C131, which focus on essential and advanced skills for insurance brokers and agents. Additionally, she holds a diploma in Biomedical Technology from Durham College. Her educational background is complemented by her high school diploma from L'Amoreaux and early education at Maryvale Elementary School.
Background in Biomedical Technology
Before her career in insurance, Sehrish Khalid worked as a Biomedical Technologist at Mackenzie Health from 2015 to 2016 for eight months. This role provided her with a foundation in technical skills and customer service, which she later applied in her insurance career. The experience in a healthcare environment contributed to her strong communication abilities and understanding of client needs.
Customer Service Experience
With over nine years of customer service experience, Sehrish Khalid has developed strong verbal communication skills. Her roles in various capacities, including her time at TD Insurance and Mackenzie Health, have allowed her to excel in customer interactions. This extensive experience has equipped her with the ability to effectively address client concerns and contribute positively to team dynamics.
Professional Growth and Skills
Throughout her career, Sehrish Khalid has demonstrated growth in sales-oriented environments. She is known for her positive attitude and initiative on various projects. Her ability to consistently excel in key performance metrics highlights her effective analytical and decision-making skills, which are essential in the insurance industry.