Serean Alghebari
About Serean Alghebari
Serean Alghebari is a Residential Claims Analyst at TD Insurance, where he has worked since 2018. He has a diverse background in customer service and financial services, with previous roles at Shell and TD in various capacities.
Work at TD Insurance
Serean Alghebari has been employed at TD Insurance as a Residential Claims Analyst since 2018. In this role, she is responsible for managing and analyzing residential insurance claims. Her experience in the insurance sector contributes to her ability to effectively assess claims and provide support to clients. This position follows her extensive tenure at TD, where she held various roles that enhanced her expertise in customer service and financial services.
Previous Experience at TD
Prior to her current role at TD Insurance, Serean Alghebari worked at TD in several capacities. She served as a Customer Service Representative from 2013 to 2015, where she developed her skills in client interaction and support. She then advanced to the position of Manager of Customer Service from 2016 to 2018, overseeing customer service operations. Additionally, she worked as a Financial Services Representative and Investment Consultant for one year in 2015-2016, further broadening her experience in financial services.
Background in Customer Support
Serean Alghebari has a solid background in customer support, having worked at Shaw Communications as a Customer Support representative from 2011 to 2013. This role involved assisting customers with their inquiries and resolving issues, which laid the foundation for her future positions in customer service and management. Her experience at Shell as an Assistant Manager from 2008 to 2013 also contributed to her management skills and understanding of operational processes.
Education and Expertise
Serean Alghebari studied at DeVry University in Phoenix, Arizona, where she focused on Information Technology and Business Management. She completed her degree with a specialization in Network Communication Management, which she pursued from 2008 to 2011. This educational background has equipped her with technical knowledge and management skills that are applicable in her roles in customer service and claims analysis.