Shamama Tul Amber
About Shamama Tul Amber
Shamama Tul Amber is an Associate at TD Insurance with extensive experience in the insurance industry, including roles as a Service Specialist and Insurance Financial Advisor. She holds a Master of Science degree in Educational/Instructional Technology and has a strong background in risk management and customer service.
Work at TD Insurance
Shamama Tul Amber has been employed at TD Insurance as an Associate since 2021. In this role, she applies her expertise in handling escalations and risk management, which are essential in the insurance sector. Prior to her current position, she worked at TD Insurance as an Insurance Financial Advisor from 2008 to 2020, accumulating 12 years of experience in various insurance-related functions. Her tenure at TD Insurance reflects her commitment to customer service and her solution-oriented approach.
Previous Experience at Johnson Insurance
Before joining TD Insurance, Shamama Tul Amber worked at Johnson Insurance as a Service Specialist for a duration of 9 months in 2020. This role was based in Edmonton, Alberta, Canada. During her time at Johnson Insurance, she developed skills in managing escalations, which are critical for maintaining customer satisfaction and addressing complex issues within the insurance industry.
Educational Background
Shamama Tul Amber holds a Master of Science degree with a focus on Educational/Instructional Technology from Nova Southeastern University. This educational background provides her with a strong foundation in integrating technology with educational practices. Her studies have equipped her with the knowledge to effectively utilize technology in various professional settings, including the insurance industry.
Experience as a Lecturer
Shamama Tul Amber served as a Lecturer at Miami Dade College from 2003 to 2005. This role was located in the Miami/Fort Lauderdale Area and allowed her to engage with students and contribute to their educational development. Her experience in academia complements her expertise in instructional technology and enhances her ability to communicate complex concepts effectively.
Skills in Risk Management
Shamama Tul Amber possesses expertise in risk management, a vital skill in the insurance industry. Her ability to handle escalations and approach problems with a solution-oriented mindset contributes to improved customer service experiences. These skills are particularly important in navigating the complexities of insurance policies and ensuring client satisfaction.