Shannon Crowell

Shannon Crowell

Team Manager @ TD Insurance

About Shannon Crowell

Shannon Crowell is a Team Manager at Td Insurance, where she has worked since 2017. With over 20 years of experience at the company, she has held various roles, including Technical Manager and Consultant in claims-related positions.

Work at TD Insurance

Shannon Crowell has been employed at TD Insurance since 1998, accumulating over 25 years of experience within the organization. Currently, Crowell serves as a Team Manager, a position held since 2017. Prior to this role, Crowell held various positions including Technical Manager for National Auto and Claims Effectiveness, Consultant for Claims Innovations, and Team Leader for Claims Services in the Auto sector. Crowell's career at TD Insurance reflects a steady progression through various roles, demonstrating a commitment to the company's operations and client services.

Career Progression at TD Insurance

Shannon Crowell's career at TD Insurance showcases a clear trajectory of advancement. Starting as an Analyst in Client Services from 1998 to 2001, Crowell transitioned to an Analyst role in Claims Services, where tenure lasted until 2009. Following this, Crowell became a Team Leader in Claims Services, serving from 2009 to 2014. The next role was as a Consultant in Claims Innovations from 2015 to 2017, before taking on the position of Technical Manager for National Auto and Claims Effectiveness for one year. This progression highlights Crowell's extensive experience in claims and client services.

Experience in Claims Services

Shannon Crowell has significant experience in claims services, having worked in various capacities at TD Insurance. Crowell began as an Analyst in Client Services, later moving to an Analyst role in Claims Services. This foundational experience laid the groundwork for subsequent roles, including Team Leader in Claims Services and later as a Consultant in Claims Innovations. Crowell's extensive background in this area contributes to a deep understanding of claims processes and client interactions.

Location and Professional Environment

Shannon Crowell is based in Toronto, Ontario, Canada, where all roles at TD Insurance have been conducted. The Toronto office serves as a central hub for TD Insurance operations, providing a dynamic environment for professionals in the insurance industry. Crowell's long-term presence in this location has facilitated a strong understanding of the local market and client needs.

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