Shellina Shamshadeen
About Shellina Shamshadeen
Shellina Shamshadeen is a Residential Claims Adjuster at TD Insurance, where she has worked since 2021. With over a decade of experience in the insurance industry and a strong background in banking, she has developed significant skills in claims management and team leadership.
Work at TD Insurance
Shellina Shamshadeen has been employed at TD Insurance since 2021 as a Residential Claims Adjuster. In this role, she is responsible for assessing and managing residential insurance claims. Prior to her current position, she served as a Senior Property Damage Claims Adjuster from 2014 to 2021, where she gained extensive experience in handling complex claims. Her tenure at TD Insurance spans over 17 years, beginning as an Insurance Advisor from 2004 to 2014 in Etobicoke, Ontario.
Education and Expertise
Shellina Shamshadeen studied at Humber College, where she gained foundational knowledge relevant to her career in insurance. Additionally, she has completed studies at RIBO, further enhancing her qualifications in the insurance sector. Her educational background supports her expertise in claims adjusting and customer service.
Background
Shellina Shamshadeen has a strong background in the banking industry, which complements her work in insurance claims adjusting. This experience has provided her with valuable insights into financial processes and customer service, enhancing her effectiveness in managing claims and customer interactions.
Skills in Customer Interaction and Team Leadership
Shellina Shamshadeen has developed significant skills in contact centers, which contribute to her effectiveness in managing customer interactions and claims processes. She possesses expertise in team building and coaching, enhancing her ability to lead and develop teams in her current role as a Residential Claims Adjuster.