Shiv Prasad, Csm® Sa Fe®
About Shiv Prasad, Csm® Sa Fe®
Shiv Prasad is a QEA Program Manager at TD Insurance in Toronto, Ontario, with over 15 years of experience in quality assurance and project management within the insurance sector. He has held various roles at notable companies, including Cognizant and John Hancock, and possesses expertise in Guidewire software and automation testing tools.
Work at TD Insurance
Shiv Prasad has been serving as the QEA Program Manager at TD Insurance since 2021. In this role, he is responsible for overseeing quality assurance processes and ensuring compliance with industry standards. His tenure at TD Insurance has spanned three years, during which he has contributed to enhancing the quality and efficiency of insurance solutions in Toronto, Ontario, Canada.
Previous Experience in Quality Assurance
Prior to his current position, Shiv Prasad held various roles in quality assurance across multiple organizations. He worked at Cognizant as a QA Manager and Senior QA Lead Consultant from 2016 to 2021. He also served as a QA Lead at John Hancock from 2009 to 2013. His experience includes managing QA governance meetings and ensuring adherence to quality assurance processes across projects.
Expertise in Insurance Software
Shiv Prasad possesses strong expertise in Guidewire software, specifically in PolicyCenter, ClaimCenter, and BillingCenter. His knowledge extends to Telematics Integration testing and Broker Management Integration testing, which are essential for the insurance industry. This specialized skill set supports his effectiveness in delivering quality assurance solutions tailored to insurance applications.
Technical Skills and Tools
Shiv Prasad utilizes a variety of automation testing tools to enhance testing efficiency, including QTP framework, Python, Selenium Web Driver, and RPA UiPath. He demonstrates proficiency in multiple programming languages and databases such as MFCobol, Unix Scripting, SQL Server, and Oracle DB2. His experience with testing and management tools includes HP ALM, Rally, Remedy, SOAPUI, IBM Rational Clear Quest, and JIRA.
Project Management and Leadership
Shiv Prasad has extensive experience in project management, focusing on people management, project planning, resource management, and risk management. His dynamic leadership style enables him to work effectively in fast-paced environments, prioritizing tasks to meet strict project deadlines. He has a comprehensive understanding of the insurance domain, particularly in Property & Casualty, Life Insurance, Annuities, and Long-Term Care.