Skaria Alexander
About Skaria Alexander
Skaria Alexander is a Program Manager at TD Insurance, with extensive experience in project and delivery management across various financial institutions in Toronto. He has successfully led strategic initiatives, including digital transformation projects that improved customer engagement and operational efficiency.
Current Role at TD Insurance
Skaria Alexander serves as a Program Manager at TD Insurance, a position he has held since 2019. In this role, he is responsible for overseeing various projects and initiatives that align with the company's strategic goals. His current focus includes leading a significant project that involves onboarding the Digital Insurance Portfolio to the Azure Public Cloud, which represents a notable advancement for the organization.
Previous Experience at TD
Prior to his current role, Skaria Alexander worked at TD in various capacities. He was a Lead Delivery Manager from 2016 to 2018 and a Development Manager for six months in 2010. Additionally, he has served as a Senior Delivery Manager since 2018. His extensive experience at TD has contributed to his understanding of project management and delivery within the financial services sector.
Career Background in Project Management
Skaria Alexander has a diverse background in project management across several financial institutions. He has held positions at CIBC, Scotiabank, BMO, and D+H, where he was involved in various roles including Business Project Manager, Delivery Manager, and Program Manager. His experience spans over a decade, providing him with a comprehensive understanding of project delivery and management processes.
Educational Background
Skaria Alexander studied Computer Science at the University of Mumbai from 1989 to 1990. He also attended SIWS from 1983 to 1988, where he completed his earlier education. His educational background has equipped him with the technical knowledge necessary for his roles in project management and program delivery.
Achievements in Project Delivery
Skaria Alexander has achieved significant milestones in his career. He successfully increased customer registration for MyInsurance from a low of 30% to over 65% by implementing a digital mobile-friendly application. Additionally, he played a key role in reducing pressure on TD Contact Centers by launching an easy-to-register digital application for TDI customers. His efforts have received commendations from both Business and Technology executives for delivering major programs on time and within budget.