Stephanie Figueiredo
About Stephanie Figueiredo
Stephanie Figueiredo is a Catastrophe Claims Analyst at TD Insurance in Halifax, Nova Scotia, with a background in Human Resource Management and Finance from King's University College. She has held various positions in customer service, leadership, and crisis management, demonstrating a commitment to professional development and community engagement.
Work at TD Insurance
Stephanie Figueiredo has been employed at TD Insurance as a Catastrophe Claims Analyst since 2021. In this role, she is responsible for managing claims related to catastrophic events, utilizing her expertise in crisis management and customer relations. She also secured a remote internship with TD Insurance, where she focused on diversity and inclusion within the finance industry. Additionally, she serves as a Campus Ambassador for TD, promoting the company and its initiatives to students.
Education and Expertise
Stephanie studied at King's University College from 2019 to 2023, achieving an Honors Double Major in Human Resource Management Organizational Studies and Finance. Her education has equipped her with a solid foundation in business principles, human resources, and financial management. She has also participated in various training programs, including those at McDonald's, enhancing her skills in customer service and team leadership.
Background
Stephanie has a diverse work history that includes roles in customer service, human resources, and leadership. She worked at McDonald's as a Crew Trainer for four years, where she developed her skills in team leadership. She also held positions at Intellitix as a Human Resource Assistant and Project and Fulfillment Coordinator. Her experience includes assisting on the COVID front-lines at Costco, which provided her with valuable insights into crisis management.
Leadership Roles
Stephanie has assumed various leadership positions throughout her academic and professional career. She served as the Vice President of Human Resource and Communications for the King's EconoMath Society before being promoted to President. Additionally, she was a First Year Representative for the BMOS Association at King's University College. These roles demonstrate her commitment to leadership and effective communication within student organizations.
Advocacy for Soft Skills
Stephanie advocates for the application of soft skills in the professional industry. She emphasizes the importance of practical experience beyond academic theory, highlighting how soft skills contribute to effective teamwork and communication in the workplace. Her experiences in various roles have reinforced her belief in the value of these skills for career success.