Stephanie Patles
About Stephanie Patles
Stephanie Patles is a Customer Support Agent at TD Insurance in Halifax, Nova Scotia, where she has worked since 2019. She holds multiple degrees in Criminology, Criminal Justice, and Nursing, and actively contributes to diversity and inclusion initiatives within her company.
Work at TD Insurance
Stephanie Patles has been employed at TD Insurance since 2019, serving as a Customer Support Agent. In this role, she provides assistance and support to customers, addressing inquiries and resolving issues. Her tenure at TD Insurance spans five years and takes place in Halifax, Nova Scotia. In addition to her primary responsibilities, she co-leads the Halifax Indigenous Committee and works alongside the diversity and inclusion pillar, contributing to initiatives that promote a diverse workplace.
Education and Expertise
Stephanie Patles has a diverse educational background. She studied at Dalhousie University, where she focused on Criminology and Criminal Justice, earning a Bachelor's degree in 2020. Prior to this, she attended the University of New Brunswick, obtaining a Bachelor's degree in Registered Nursing from 2013. She also holds a Diploma in Policing and Security Foundations from Atlantic Business College, completed in 2015. Additionally, she studied Criminology and Criminal Justice at St. Thomas University, achieving a Bachelor of Arts in 2019.
Background
Stephanie Patles has accumulated a range of work experiences prior to her current role at TD Insurance. She worked as a Summer Intern at TD Insurance for three months in 2019, gaining initial exposure to the company. Earlier in her career, she held positions as a Summer Student at Miramichi Salmon Association Inc. in 2012 and as a Call Center Agent at MLHL Marketing Inc. in 2011. Additionally, she worked as a Waitress at Crowne Plaza Fredericton - Lord Beaverbrook Hotel from 2015 to 2019, where she developed customer service skills.
Professional Development
Throughout her career, Stephanie Patles has engaged in various roles that have contributed to her professional development. Her experience in customer support at TD Insurance has allowed her to enhance her communication and problem-solving skills. Her involvement in the Halifax Indigenous Committee and the diversity and inclusion pillar at TD Insurance demonstrates her commitment to fostering an inclusive environment. These experiences reflect her dedication to professional growth and community engagement.