Stephen Laurin
About Stephen Laurin
Stephen Laurin serves as the Vice President of Business Development and Strategy at TD Insurance and has held various leadership roles within TD and Bank of America over his career. He has a background in sales, service, and digital channels, and he earned a Bachelor of Social Science from the University of Ottawa.
Current Role at TD Insurance
Stephen Laurin serves as the AVP of Business Development and Strategy at TD Insurance. He has held this position since 2019, contributing to the company's strategic initiatives and business growth in the Ottawa, Ontario area. His role involves overseeing business development efforts and formulating strategies to enhance the company's market presence.
Previous Experience at TD
Before his current role, Laurin worked at TD in various capacities. He was the AVP of Sales and Service for Credit Cards at MBNA from 2011 to 2014, and then served as the AVP of Digital Channels for Canadian credit cards from 2014 to 2015. His tenure at TD has spanned multiple roles, showcasing his expertise in sales, service, and digital strategy.
Experience at Bank of America
Laurin has significant experience from his time at Bank of America, where he held several leadership positions. He was the SVP of Customer Service Site Lead from 2010 to 2011, and prior to that, he served as the Telephone Site Lead from 2007 to 2009. He also managed the Collections Department for 11 months in 2006, demonstrating his diverse skills in customer service and operations.
Education and Academic Background
Stephen Laurin studied at the University of Ottawa, where he earned a Bachelor of Social Science in Leisure Studies. His academic journey spanned from 1995 to 2000, providing him with a foundation in social sciences that supports his professional endeavors in business development and strategy.