Troy Dixon
About Troy Dixon
Troy Dixon is a Business Analyst at TD Insurance, where he has worked since 2021. He has extensive experience in the insurance industry, having held various roles that emphasize customer satisfaction and teamwork.
Work at TD Insurance
Troy Dixon has held multiple positions at TD Insurance over a span of several years. He began his tenure as a Client Services Analyst from 2007 to 2015, where he developed strong customer service skills. He then transitioned to the role of Learning Facilitator from 2010 to 2014, contributing to employee training and development. After a brief period away, he returned to TD Insurance as a Resource Officer from 2015 to 2021, further enhancing his expertise in business operations. In 2021, he took on the role of Business Analyst, where he has been working for three years in Saint John, New Brunswick.
Education and Expertise
Troy Dixon earned a Bachelor of Business Administration with a focus on Human Resources from the University of New Brunswick, studying from 1997 to 2003. His educational background provides a solid foundation for his career in the insurance industry. His extensive experience in various roles at TD Insurance has equipped him with analytical skills that are essential for his current position as a Business Analyst. His strong background in customer satisfaction and teamwork further complements his expertise in analyzing business processes.
Background
Before his extensive career at TD Insurance, Troy Dixon worked as a Sales Representative at Canterbury from 2015 to 2019, focusing on the Atlantic Canada region. This role allowed him to refine his customer service skills and gain insights into sales dynamics. His diverse experience across different roles and companies has contributed to his comprehensive understanding of the insurance industry and business operations.
Achievements
Throughout his career, Troy Dixon has demonstrated a commitment to customer satisfaction and teamwork. His roles at TD Insurance have involved responsibilities that require strong analytical skills and a focus on improving business processes. His ability to adapt and excel in various positions within the company showcases his dedication to professional growth and development in the insurance sector.