Vasistha Persad
About Vasistha Persad
Vasistha Persad is a Resource Officer at TD Insurance in Markham, Ontario, with a background in banking and insurance. He has held various roles within TD Insurance and previously worked as a Bank Advisor at RBC.
Work at TD Insurance
Vasistha Persad has been employed at TD Insurance since 2022 as a Resource Officer, contributing to the organization for two years in Markham, Ontario. Prior to this role, Persad served as a National Digital Chat Analyst for nine months from 2021 to 2022, where they focused on digital communication strategies. Additionally, Persad worked as an Insurance Analyst II from 2020 to 2021, where responsibilities included analyzing insurance policies and practices. In the current role, Persad bridges communication and support, ensuring proper business practices and policy interpretation.
Previous Experience at RBC
Before joining TD Insurance, Vasistha Persad worked as a Bank Advisor at RBC from 2019 to 2020 in Mississauga, Ontario. This role involved providing financial advice and support to clients, helping them navigate banking products and services. The experience gained at RBC contributed to Persad's expertise in customer service and financial solutions.
Education and Expertise
Vasistha Persad studied at the Insurance Institute of Canada, where they achieved an OTL designation, indicating a focus on insurance principles and practices. Additionally, Persad holds a Bachelor of Arts degree in Literatures in English and Linguistics from the University of the West Indies, St. Augustine Campus. This educational background supports Persad's strong communication skills and analytical abilities in the insurance sector.
Insurance Licenses and Compliance
Vasistha Persad has obtained insurance licenses for multiple provinces across Canada, including Quebec, New Brunswick, Prince Edward Island, Nova Scotia, Newfoundland and Labrador, Northwest Territories, British Columbia, and Saskatchewan. In the current role at TD Insurance, Persad supports customer service advisors by handling live escalations and ensuring compliance with business practices, demonstrating a commitment to maintaining high standards in customer service and regulatory adherence.