Xinyi Liu
About Xinyi Liu
Xinyi Liu is a Customer Support Representative at TD Insurance in Halifax, Nova Scotia, Canada. She holds a Master of Education in Lifelong Learning from Mount Saint Vincent University, which she completed between 2019 and 2021.
Work at TD Insurance
Xinyi Liu has been employed at TD Insurance as a Customer Support Representative since 2021. In this role, Liu is responsible for assisting customers with their inquiries and providing support related to insurance products and services. The position requires effective communication skills and a strong understanding of customer needs. Liu operates from Halifax, Nova Scotia, contributing to the company's commitment to customer service excellence.
Education and Expertise
Xinyi Liu studied at Mount Saint Vincent University, where she focused on Lifelong Learning. Liu achieved a Master of Education (MEd) degree from 2019 to 2021. This educational background equips her with knowledge and skills relevant to adult education and learning processes, which can enhance her effectiveness in customer support roles.
Background
Xinyi Liu is based in Halifax, Nova Scotia, Canada. She has a background in education, having completed her Master of Education degree. This academic experience informs her approach to customer interactions and problem-solving in her current role.
Professional Experience
Since joining TD Insurance in 2021, Xinyi Liu has accumulated three years of experience in customer support. Her role involves direct interaction with clients, addressing their concerns, and providing solutions related to insurance inquiries. This experience contributes to her professional development in the customer service sector.