A R.
About A R.
A R. is a Customer Support Specialist with extensive experience in various roles across multiple companies, including AdLiven, Activision, and Teach Away. He has a background in Pre-Medicine studies and has developed a strong skill set in customer support and quality control within the e-sports gaming industry.
Current Role at Teach Away
A R. serves as a Customer Support Specialist at Teach Away, a position held since 2021. In this role, A R. is responsible for addressing customer inquiries and providing support to enhance user experience. The position is based in Toronto, Ontario, Canada, where A R. has contributed to maintaining high standards of customer service.
Professional Experience
A R. has a diverse professional background, currently working in multiple roles including Capture Artist at AdLiven since 2021, and at Activision since 2022. Additionally, A R. is a Virtual Tech Support specialist at Virbela and a Customer Support Specialist at Skooli Online Tutoring, both roles also initiated in 2021. Previous experience includes working at Course Hero and Pangaea, showcasing a strong foundation in customer support and moderation.
Educational Background
A R. studied Pre-Medicine/Pre-Medical Studies at Chanab College from 2012 to 2014, achieving F.sc. Additionally, A R. obtained a Certificate in Information Technology from Stics in 2015. This educational background provides a solid foundation for A R.'s technical and customer support roles.
Freelance Success and Skills
A R. has demonstrated a proven record of a 100% job success score as a freelancer. The skill set includes experience with various CRM tools such as Zendesk, Hubspot, and Salesforce. A R. has also provided quality control services in the e-sports gaming industry, indicating a strong understanding of customer needs in that sector.
Online Presence and Community Engagement
A R. maintains an active online presence with a YouTube channel that has approximately 16,000 subscribers and a Facebook page with around 19,000 followers. The focus on YouTubing and streaming/gaming reflects A R.'s engagement with the gaming community and a commitment to content creation.