Rebecca Steedman

Customer Success Manager @ Teach Away

About Rebecca Steedman

Rebecca Steedman is a Customer Success Manager at Teach Away, where she has worked since 2021. She has a diverse background in education and account management, with previous roles in teaching and inventory management across various locations.

Work at Teach Away

Rebecca Steedman has been serving as a Customer Success Manager at Teach Away since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients receive optimal support and resources. Her position is based in Twickenham, where she has contributed to the company's mission of connecting educators with opportunities worldwide.

Previous Experience in Education

Before joining Teach Away, Rebecca worked as an English Language Teacher at Discover English Language School in Shanghai, China, from 2018 to 2020. During her two-year tenure, she was responsible for delivering English language instruction to students, helping them improve their language skills in a diverse classroom environment.

Career in Inventory Management

Rebecca held the position of Inventory Executive at Tech21 for ten months, from 2020 to 2021, in Twickenham. In this role, she managed inventory levels and ensured that stock was maintained efficiently to meet customer demand. Her experience in inventory management contributed to her organizational skills and attention to detail.

Background in Account Management

Rebecca has experience in account management, having worked as a Key Account Executive at Reed Business Information from 2016 to 2017. In this role, she managed key client accounts, fostering relationships and ensuring client needs were met. Additionally, she worked as an Account Executive at Smart Currency Business from 2015 to 2016, where she supported client accounts and contributed to business growth.

Education and Expertise

Rebecca studied at Aston University, where she earned a Bachelor's degree in Psychology from 2010 to 2015. She furthered her education at Shanghai Jiao Tong University, achieving a Diploma in Chinese Language from 2019 to 2020. Her educational background provides her with a strong foundation in understanding human behavior and effective communication.

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