John Palmer
About John Palmer
John Palmer is an Application Support Engineer currently employed at Teaching Strategies, LLC since 2016. He has a background in software engineering and technical support, with previous roles at Houghton Mifflin Harcourt, Taxact, and Edcipher.
Current Role at Teaching Strategies
John Palmer serves as an Application Support Engineer at Teaching Strategies, LLC. He has held this position since 2016, contributing to the company's mission of providing educational solutions. His role involves supporting application functionality and ensuring optimal user experience. He operates from Bethesda, Maryland, where he applies his technical skills to assist clients and improve software performance.
Previous Experience at Houghton Mifflin Harcourt
John Palmer worked at Houghton Mifflin Harcourt in various technical roles from 2007 to 2014. Initially, he served as a Tier II Technician and Escalations for two years in Boston, Massachusetts. Following this, he advanced to the position of Technician Engineer, where he worked for five years. His responsibilities included troubleshooting technical issues and providing support for educational software.
Experience at Taxact
Palmer was employed as a Software Engineer at Taxact for a period of seven months in 2015. During his time in Cedar Rapids, Iowa, he focused on software development tasks, contributing to the company's tax preparation software. This role allowed him to enhance his programming skills and gain experience in the financial technology sector.
Role at Edcipher
From 2014 to 2015, John Palmer held the position of Chief Software Architect at Edcipher in Troutman, North Carolina. In this role, he was responsible for overseeing software development projects and leading a team of engineers. His leadership contributed to the design and implementation of educational technology solutions.
Educational Background in Computer Science
John Palmer earned a Bachelor’s degree in Computer Science from Morningside College, where he studied from 2002 to 2006. This educational foundation provided him with essential knowledge and skills in programming, software development, and computer systems, which he has applied throughout his career in various technical roles.