Laura Bilbrey
About Laura Bilbrey
Laura Bilbrey serves as the Director of Customer Success at Teaching Strategies, LLC, where she has worked since 2016. She has extensive experience in early childhood education, having held previous roles at Bright Horizons and the Martha O'Bryan Center.
Current Role at Teaching Strategies
Laura Bilbrey serves as the Director of Customer Success at Teaching Strategies, LLC, a position she has held since 2016. In this role, she focuses on enhancing customer satisfaction and ensuring effective implementation of educational solutions. Her leadership contributes to the company's mission of supporting early childhood education through innovative products and services. Teaching Strategies is based in Bethesda, Maryland.
Previous Experience at Bright Horizons
Prior to her current role, Laura Bilbrey worked at Bright Horizons for 19 years, from 1993 to 2012. She held the position of Senior Regional Manager, where she was responsible for overseeing operations and ensuring quality service delivery across multiple locations. Her extensive experience in this role provided her with a solid foundation in customer service and management within the early childhood education sector.
Leadership at Martha O'Bryan Center
Laura Bilbrey served as the Vice President of Young Children and Families at the Martha O'Bryan Center from 2012 to 2014. In this role, she focused on program development and implementation aimed at supporting young children and their families. Her work contributed to the center's efforts in providing resources and support to the community.
Educational Background
Laura Bilbrey has a strong educational background in early childhood education and management. She earned a Bachelor of Applied Science (B.A.Sc.) in Early Childhood Education and Teaching from Tennessee State University. She later pursued further education at the University of Leicester, where she obtained a Master of Arts (M.A.) from 2008 to 2011. Additionally, she completed an Action Learning Facilitation Accreditation at Middlesex University from 2011 to 2012.