Alicia Lee
About Alicia Lee
Alicia Lee is the Director of Customer Experience - Verticals Lead at Teads, where she has worked since 2024. She has a diverse background in digital marketing, media planning, and customer experience, with previous roles at Nike, OUTFRONT Media, and Xaxis.
Current Role at Teads
Alicia Lee currently serves as the Director of Customer Experience - Verticals Lead at Teads, a position she has held since 2024. In this role, she focuses on enhancing customer experiences across various verticals. Her responsibilities include overseeing customer engagement strategies and ensuring alignment with the company's goals. Previously, she worked at Teads as an Associate Director of Account Strategy from 2023 to 2024, where she contributed to developing account strategies that drive client success.
Previous Experience at Teads
Alicia Lee has a notable history with Teads, having worked as a Senior Digital Media Strategist from 2021 to 2023. During her tenure, she was involved in media planning and account strategy, leveraging her expertise to enhance client relationships and campaign effectiveness. Her experience at Teads has been instrumental in shaping her approach to customer experience.
Professional Background
Alicia Lee has a diverse professional background that includes roles in sales, media planning, and digital marketing. Before her time at Teads, she worked at OUTFRONT Media in various capacities, including National Sales Planner and Sales Coordinator. Her experience at Nike spanned multiple positions, including Sales Associate and Team Lead, where she developed skills in customer service and team management. Additionally, she has a background in event planning and public relations.
Education and Certifications
Alicia Lee holds a Bachelor of Business Administration (B.B.A.) in Human Resources Management and Services from York College of the City University of New York. She also completed a certificate in Digital Marketing from Hunter College, which complements her professional experience in the field. Furthermore, she is certified as a digital marketing professional, enhancing her qualifications in customer experience and account strategy.