Darija Jovanovic
About Darija Jovanovic
Darija Jovanovic is the Director of Customer Experience at Teads, where she has worked since 2022. She has extensive experience in customer service and account management, having previously held various roles at Montana's Cookhouse Restaurant, Rogers Communications, and Teads.
Current Role at Teads
Darija Jovanovic serves as the Director of Customer Experience at Teads, a position she has held since 2022. In this role, she focuses on enhancing customer interactions and ensuring high levels of satisfaction. Her work is based in Toronto, Ontario, Canada, where she applies her extensive experience in account management and customer service to drive positive outcomes for the company.
Previous Experience at Teads
Before her current role, Darija Jovanovic worked at Teads in various capacities. She was the Associate Director of Account Management from 2018 to 2022, where she managed client relationships and account strategies. Additionally, she served as an Account Manager for one year from 2016 to 2017, contributing to the company's growth in the Canadian market.
Early Career Background
Darija Jovanovic began her career in customer service at Montana's Cookhouse Restaurant, where she worked as a Customer Service Representative from 2007 to 2015. She also gained experience in the digital sector as a Production Assistant Intern at Rogers Communications for four months in 2009. Furthermore, she was a Digital Design Co-Instructor at Sheridan for one year from 2011 to 2012.
Education and Qualifications
Darija Jovanovic earned her Bachelor of Arts (B.A.) in Digital Enterprise Management from the University of Toronto Mississauga. Her studies, completed between 2006 and 2010, provided her with a solid foundation in digital technologies and management principles, which she has applied throughout her career.
Experience in Account Management
In addition to her roles at Teads, Darija Jovanovic worked as a Senior Account Manager at Crucial Interactive for eight months in 2016. This position allowed her to further develop her skills in managing client accounts and delivering tailored solutions, contributing to her expertise in customer experience and account management.