Erin Sullivan
About Erin Sullivan
Erin Sullivan is a Senior Customer Experience Manager in the Auto sector, currently working at Teads since 2021. With a background in marketing analytics and a dual citizenship in the U.S. and E.U., she has extensive experience across various client verticals and has held multiple roles in prominent companies.
Current Role at Teads
Erin Sullivan serves as the Senior Customer Experience Manager for the Auto sector at Teads. She has held this position since 2021, contributing to the company's focus on enhancing customer interactions and satisfaction within the automotive industry. Her role involves leveraging her extensive background in analytics and customer experience to drive effective strategies and solutions.
Previous Experience in Marketing and Analytics
Prior to her current role, Erin Sullivan accumulated significant experience in marketing and analytics. She worked at PHD Worldwide as a Senior Analyst in Marketing Sciences from 2015 to 2017. Following this, she served as an Account Manager II at Innovid for one year. Her tenure at Nielsen included roles as a Digital Product Specialist and a Data Production Associate, where she developed expertise in data-driven decision-making.
Educational Background
Erin Sullivan holds a Bachelor of Arts in Film/Cinema/Video Studies from the University of Vermont, where she studied from 2004 to 2008. She furthered her education at The New School, earning a Master of Arts in Media Studies from 2008 to 2010. This educational foundation supports her analytical skills and understanding of media dynamics.
Diverse Industry Experience
Erin Sullivan has worked across various client verticals, including Auto, Entertainment, Financial, Direct-to-Consumer (DTC), and Quick Service Restaurants (QSR). This diverse experience enables her to adapt strategies to meet the unique needs of different industries, enhancing her effectiveness in customer experience management.
Citizenship and Global Perspective
Erin Sullivan holds dual citizenship in the United States and the European Union. This status may provide her with a broader understanding of international markets, enhancing her ability to navigate and address the complexities of global customer experiences.