Lavanya Iyer
About Lavanya Iyer
Lavanya Iyer is a Customer Experience Manager at Teads, where she has worked since 2022 in the United Arab Emirates. With a background in programmatic advertising and client relationship management, she has held various roles in the online media industry since 2011.
Work at Teads
Lavanya Iyer has been serving as the Customer Experience Manager at Teads since 2022. In this role, she focuses on enhancing customer satisfaction and managing client relationships within the online media industry. Her expertise in programmatic advertising and campaign management supports her responsibilities, allowing her to effectively address client needs and improve overall service delivery.
Previous Experience in Programmatic Advertising
Before joining Teads, Lavanya Iyer held several positions at MMP World Wide. She worked as a Senior Programmatic Supply Executive from 2020 to 2021 and as a Publisher Account Manager for four months in 2021. Additionally, she served as a Platform & Supply Executive at MMP World Wide from 2018 to 2020. These roles contributed to her deep understanding of programmatic advertising and client servicing.
Education and Expertise
Lavanya Iyer earned her Bachelor's degree in Advertising from the University of Mumbai, where she studied from 2012 to 2014. Her educational background, combined with her professional experience, has equipped her with strong skills in client relationship building and servicing, essential for her current role in customer experience management.
Background in Client Services
Lavanya Iyer has a diverse background in client services, having worked in various roles across different companies. She was a Client Service Executive at J. Walter Thompson Worldwide from 2014 to 2015 and at Trizone Entertainment Private Limited in 2016. She also worked at mCanvas as a Publisher Specialist from 2017 to 2018, which further developed her skills in managing client relationships.
Technical Skills
Lavanya Iyer demonstrates proficiency in Microsoft Word and Excel, which are vital for her operational tasks in the online media industry. These technical skills support her ability to manage data and streamline processes effectively, enhancing her performance as a Customer Experience Manager.