Lisa Iwasaki

Lisa Iwasaki

Associate Customer Experience Manager @ Teads

About Lisa Iwasaki

Lisa Iwasaki is an Associate Customer Experience Manager at Teads in Los Angeles, California, where she has worked since 2021. She holds a Bachelor's degree in Global Economics from the University of California, Santa Cruz, and has previous experience as a Junior Publisher Account Manager at Teads in Tokyo.

Work at Teads

Lisa Iwasaki has been serving as an Associate Customer Experience Manager at Teads since 2021. In this role, she is responsible for enhancing customer interactions and ensuring satisfaction with the company's services. Her tenure at Teads has been marked by a focus on customer engagement strategies. Prior to her current position, she worked as a Junior Publisher Account Manager at Teads for four months in 2020, where she contributed to managing publisher relationships and optimizing account performance.

Education and Expertise

Lisa Iwasaki holds a Bachelor's degree in Global Economics from the University of California, Santa Cruz, which she completed from 2014 to 2018. She furthered her education at the National University of Singapore, where she studied Global Economics for 11 months and achieved another Bachelor's degree in 2017. Her educational background provides her with a strong foundation in economic principles and customer experience management.

Background

Lisa Iwasaki has a diverse professional background that includes experience in customer experience and account management. She began her career at Teads in Tokyo, Japan, where she worked as a Junior Publisher Account Manager in 2020. This role allowed her to develop skills in managing client accounts and understanding the publishing landscape. She later transitioned to her current position in Los Angeles, California, where she continues to focus on enhancing customer experiences.

Professional Experience

In addition to her current role at Teads, Lisa Iwasaki's professional experience includes her earlier position as a Junior Publisher Account Manager. This role involved working closely with publishers to optimize their accounts and improve performance metrics. Her experience in both Japan and the United States has equipped her with a unique perspective on customer needs in different markets.

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