Michele P.
About Michele P.
Michele P. serves as the Team Lead for Customer Experience at Teads, where she has worked since 2022. With a background that includes roles at Verizon Media, Google, and Arkeero, she has extensive experience in customer service and account management.
Current Role at Teads
Michele P. currently serves as Team Lead for Customer Experience at Teads, a position held since 2022. In this role, Michele oversees customer interactions and ensures a high level of service delivery. The focus is on enhancing the customer experience and fostering positive relationships with clients. This position builds on previous experience at Teads, where Michele worked in various capacities.
Previous Experience at Teads
Michele P. has held multiple roles at Teads. Initially, Michele worked as a Senior Account Manager in 2019 for 11 months, focusing on client account management. Following this, Michele was promoted to Senior Manager of Customer Experience in 2021, a role maintained for one year. Both positions were based in Madrid, contributing to Michele's comprehensive understanding of customer needs and service strategies.
Professional Background
Michele P. has a diverse professional background in customer experience and account management. Prior to joining Teads, Michele worked at Verizon Media as an Account Lead from 2015 to 2019. Michele also served as a Media Solutions Consultant at Google from 2013 to 2014. Earlier experience includes a four-year tenure at Sizmek (formerly MediaMind) as Client Services Manager and a role as Head of Operations at Arkeero in 2020.
Education and Expertise
While specific educational details are not provided, Michele P. has accumulated significant expertise in customer experience and account management through various roles in the digital media industry. This expertise is reflected in the ability to lead teams and manage client relationships effectively across different organizations.