Ong Shu Hui

Ong Shu Hui

Customer Experience Manager @ Teads

About Ong Shu Hui

Ong Shu Hui is a Customer Experience Manager at Teads in Singapore, where she has worked since 2021. She has a diverse background in marketing and customer service, with previous roles at organizations such as Care, Cadreon, and Sony Music Entertainment.

Current Role at Teads

Ong Shu Hui serves as the Customer Experience Manager at Teads, a position she has held since 2021. In this role, she is responsible for enhancing customer interactions and ensuring a positive experience for clients. Her tenure at Teads has lasted for three years, during which she has contributed to the company's customer engagement strategies in Singapore.

Previous Experience in Digital Marketing

Before joining Teads, Ong Shu Hui gained experience in digital marketing as an intern at Organización Equitel S.A. - LAP Technologies in 2016. This role lasted for one month and took place in Medellín, Antioquia Area, Colombia. Additionally, she worked at Sony Music Entertainment as a Social Media Marketing Intern from 2015 to 2016 for six months, where she focused on social media strategies.

Career Progression at Care

Ong Shu Hui held multiple positions at Care in 2020, including Chief Of Staff for six months and Assistant Marketing Manager for two months. She later transitioned to the role of Associate Product Manager from 2020 to 2021, where she worked for seven months. This progression reflects her versatility and adaptability in various marketing roles.

Educational Background

Ong Shu Hui completed her Bachelor of Science (B.Sc.) degree at the National University of Singapore from 2012 to 2016. Her education provided her with a strong foundation in scientific principles and analytical skills, which she has applied throughout her career in marketing and customer experience.

Early Career and Other Roles

Ong Shu Hui began her career in the service industry, working as a Service Crew member at Nihon Mura (The Cathay) for two months in 2009. She also worked as a Sales Assistant at Geox for two months in 2012. Her experience includes roles in campaign management at Cadreon, where she served as an Associate and later as a Senior Associate, contributing to various marketing campaigns.

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