Toru Nakano
About Toru Nakano
Toru Nakano is a Technical Support Engineer with extensive experience in IT and engineering. He has worked at Teads and NortonLifeLock, contributing to operational improvements and management standardization in various roles.
Work at Teads
Toru Nakano has been employed at Teads as a Technical Support Engineer since 2019. In this role, he provides technical assistance and support to clients, ensuring smooth operation and integration of Teads' advertising solutions. His responsibilities include troubleshooting issues, resolving client inquiries, and facilitating effective communication between technical teams and customers. Nakano's experience in this position has contributed to the overall efficiency of the support operations at Teads.
Current Role at NortonLifeLock
In addition to his role at Teads, Toru Nakano has been working as a Sales Engineer at NortonLifeLock since 2021. His responsibilities involve collaborating with sales teams to provide technical expertise and support during the sales process. Nakano's role includes demonstrating product capabilities, addressing customer concerns, and ensuring that clients understand the technical aspects of NortonLifeLock's offerings.
Education and Expertise
Toru Nakano studied Management with Accounting at Royal Holloway, University of London from 2012 to 2014, where he earned a bachelor's degree. He also attended Tech Expart-株式会社DIV in 2017 for 11 months, focusing on programming. This educational background has equipped him with both technical and managerial skills, enabling him to navigate complex engineering and business environments effectively.
Background in Field Operations
Before his current roles, Toru Nakano gained hands-on experience in field operations at 株式会社アグリゲート. His work involved engaging in IT-driven improvement tasks, which allowed him to transition from a programming school graduate to an engineer. This experience laid the foundation for his technical support and engineering capabilities in his subsequent positions.
Achievements in Medical Corporation
During his tenure at a medical corporation, Toru Nakano contributed to a 30% increase in medical remuneration over three years. He also played a significant role in standardizing management operations for a newly established medical corporation. These contributions highlight his ability to apply technical and operational knowledge to achieve measurable outcomes in a corporate setting.