James Hogg
About James Hogg
James Hogg serves as the Senior Manager of Customer Support at TealBook in Toronto, Ontario, Canada, a position he has held since 2023. He has extensive experience in customer support roles, having previously worked at TealBook and Sensibill in various capacities.
Work at TealBook
James Hogg currently serves as the Senior Manager of Customer Support at TealBook, a position he has held since 2023. Prior to this role, he worked as the Customer Support Manager from 2022 to 2023 and as the Customer Support Lead from 2020 to 2022. His tenure at TealBook has spanned over three years, during which he has contributed to enhancing customer support operations.
Previous Experience at Sensibill
Before joining TealBook, James Hogg worked at Sensibill in various roles. He was the Client Support Lead from 2018 to 2019 and the Client Support Manager from 2019 to 2020. Additionally, he served as the Data Research Lead for six months in 2017 and as a Data Research Analyst from 2016 to 2017. His experience at Sensibill provided him with a strong foundation in client support and data analysis.
Education and Expertise
James Hogg studied Political Science and Government at Dalhousie University from 2008 to 2012, completing a four-year degree. He also attended Georgian College, where he studied Automotive Law and Ethics and achieved OMVIC certification in 2014. This educational background supports his expertise in customer support and management.
Career Timeline
James Hogg's career includes a series of progressive roles in customer support and data research. He began his professional journey at Sensibill in 2016 as a Data Research Analyst and advanced to various leadership positions until 2020. He then transitioned to TealBook, where he has continued to develop his career in customer support management.