Lidiia Irkha
About Lidiia Irkha
Lidiia Irkha is a Senior Salesforce Administrator with extensive experience in optimizing business processes and enhancing user adoption. She has held various roles in Salesforce administration and sales operations across multiple companies and holds four Salesforce certifications.
Work at TealBook
Lidiia Irkha currently serves as a Senior Salesforce Administrator at TealBook, a position she has held since 2022. In this role, she focuses on optimizing Salesforce configurations to enhance user adoption and streamline business processes. Her responsibilities include providing comprehensive training to users and ensuring effective implementation of Salesforce solutions. This position allows her to leverage her extensive experience in Salesforce administration to contribute to the company's operational efficiency.
Previous Experience in Sales Operations
Before joining TealBook, Lidiia Irkha worked at Doxim as a Sales Operations Manager and Salesforce Administrator from 2019 to 2021. During her two years in Markham, she played a key role in managing sales operations and optimizing Salesforce functionalities to support the sales team. Her previous experience also includes a tenure at Fiix by Rockwell Automation as a Salesforce Administrator for eight months in 2021, where she further developed her skills in Salesforce management.
Salesforce Expertise and Certifications
Lidiia Irkha holds four Salesforce certifications, showcasing her expertise in Salesforce administration. Her knowledge is complemented by over five years of experience in optimizing business processes through expert Salesforce configuration. She has a strong focus on enhancing user adoption and providing comprehensive training in Salesforce solutions, which reflects her commitment to maximizing the effectiveness of Salesforce within organizations.
Educational Background
Lidiia Irkha studied at Kyiv International Solomon University, where she achieved a degree in Law from 2004 to 2006. Additionally, she has pursued further education through Trailhead by Salesforce, which has equipped her with the necessary skills and knowledge to excel in her Salesforce-related roles. This combination of legal education and specialized Salesforce training contributes to her analytical and problem-solving abilities in her current position.
Career Progression in Salesforce Administration
Lidiia Irkha has a diverse career trajectory in Salesforce administration, beginning as an Account Executive at TUYR Software Inc from 2013 to 2018. She transitioned to the role of Salesforce Administrator at the same company from 2018 to 2019, gaining valuable experience in managing Salesforce systems. This foundational experience paved the way for her subsequent roles, including her time at Doxim and Fiix, before her current position at TealBook.