Rowan Marshall
About Rowan Marshall
Rowan Marshall is a Customer Success Manager at TealBook, where they have worked since 2023. They hold a Bachelor's degree in Communication and Public Relations from the University of Arizona and a Graduate Certificate in Digital Marketing and Storytelling from the University of Pennsylvania.
Work at TealBook
Rowan Marshall has been employed at TealBook as a Customer Success Manager since 2023. In this role, Marshall is responsible for ensuring customer satisfaction and success with TealBook's services. The position is remote and based in the United States, allowing for flexibility in managing client relationships and support.
Education and Expertise
Rowan Marshall holds a Graduate Certificate in Digital Marketing and Storytelling from the University of Pennsylvania, where studies took place from 2020 to 2021. Prior to this, Marshall earned a Bachelor's degree in Communication and Public Relations from the University of Arizona, completing the program from 2016 to 2020. This educational background supports expertise in customer success and marketing strategies.
Professional Background
Rowan Marshall has a diverse professional background in customer success and marketing. Prior to joining TealBook, Marshall worked as a Junior Customer Success Manager at Cloud Campaign for six months in 2021-2022. Following that, Marshall served as a Customer Experience Representative at TextUs for one year from 2022 to 2023. Earlier experience includes internships at Chargetrip and Renzoe Box, where Marshall focused on marketing and social media.
Internship Experience
Rowan Marshall gained valuable experience through various internships. In 2019, Marshall worked as a Marketing Intern at Chargetrip for two months in Amsterdam, Netherlands. Additionally, Marshall interned at Renzoe Box, where responsibilities included social media marketing for four months in 2020-2021. These roles contributed to the development of skills in marketing and customer engagement.