Malene Salbol
About Malene Salbol
Malene Salbol serves as the Director of Customer Success EMEA at TEAM Software, a position she has held since 2022. With a diverse background in customer success and operations, she has accumulated significant experience in the software industry over the past several years.
Work at TEAM Software
Malene Salbol currently serves as the Director of Customer Success EMEA at TEAM Software, a position she has held since 2022. In this role, she oversees customer success initiatives across the EMEA region. Prior to this, she worked as a Senior Customer Success Manager at TEAM Software for six months in 2022, where she focused on enhancing customer relationships and ensuring client satisfaction. Additionally, she held the position of Customer Success Manager at the same company from 2021 to 2022, contributing to the development of customer engagement strategies.
Previous Experience at TELELOG
Before joining TEAM Software, Malene Salbol worked at TELELOG as the Head of Implementations and Operations from 2014 to 2021. In this role, she was responsible for managing implementation processes and operational strategies, ensuring that projects were delivered effectively. Her tenure at TELELOG lasted for seven years, during which she gained extensive experience in customer success and operational management.
Education and Expertise
Malene Salbol has a diverse educational background. She studied at Kent College Pembury from 1997 to 2002. She later attended De Montfort University, where she earned a Bachelor of Arts (BA) in Fashion and Contour Design from 2004 to 2007. Additionally, she completed an Engineering Access Course at DTU - Technical University of Denmark from 2009 to 2010. This combination of education has equipped her with a unique skill set applicable to her roles in customer success and management.
Career at Advanced Business Solutions
Malene Salbol also worked at Advanced Business Solutions as a Support Consultant from 2013 to 2014. During her nine-month tenure, she provided support to clients, helping them navigate software solutions and addressing their operational needs. This role contributed to her understanding of customer requirements and enhanced her ability to deliver effective customer support.