Natalie Cramer
About Natalie Cramer
Natalie Cramer is a Lighthouse Customer Success Manager at TEAM Software, where she has worked since 2021. She previously held positions at Folium Biosciences and MobileUp, and she holds a Bachelor of Science in Human Services from the University of Northern Colorado.
Current Role at TEAM Software
Natalie Cramer serves as the Lighthouse Customer Success Manager at TEAM Software. She has held this position since 2021, contributing to the company's focus on enhancing customer satisfaction and success. In this role, she is responsible for managing customer relationships and ensuring that clients derive maximum value from TEAM Software's offerings.
Previous Experience in Client Success
Before her current role, Natalie worked as a Client Success Manager at MobileUp from 2020 to 2021. During her 11-month tenure, she focused on fostering client relationships and supporting customer needs. Prior to that, she was the Sales & Marketing Manager at Folium Biosciences for nine months in 2019, where she was involved in marketing strategies and sales initiatives.
Educational Background
Natalie Cramer earned her Bachelor of Science degree in Human Services from the University of Northern Colorado, where she studied from 2015 to 2017. Before that, she attended Ferris State University, focusing on Health/Health Care Administration/Management from 2012 to 2014. Her educational background provides a foundation for her roles in customer success and management.