Carlie Smythe
About Carlie Smythe
Carlie Smythe is a Customer Success Specialist at TeamSnap, with a background in sport and fitness administration. She has experience in marketing and account management, having worked for organizations such as the Wilmington Blue Rocks and the University of Delaware.
Work at TeamSnap
Carlie Smythe has been employed at TeamSnap as a Customer Success Specialist since 2021. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Her responsibilities include addressing customer inquiries, providing support, and facilitating user engagement with TeamSnap's services.
Education and Expertise
Carlie Smythe completed her high school education at Mount Sophia Academy from 2011 to 2015. She furthered her studies at the University of Delaware, where she earned an Associate of Arts in Sport and Fitness Administration/Management from 2015 to 2017. She continued her education at the University of Delaware - Lerner College of Business and Economics, obtaining a Bachelor's Degree in the same field from 2015 to 2019.
Background
Before joining TeamSnap, Carlie Smythe gained diverse experience in various roles. She worked as Merchandise Staff and Cashier on the Marketing Team for the Wilmington Blue Rocks from 2014 to 2016. She also served as an Athletics Marketing and Engagement Assistant at the University of Delaware for three months in 2020 and as a Student Equipment Manager from 2017 to 2018.
Previous Employment Experience
Carlie Smythe held the position of Account Manager at WorldStrides from 2020 to 2021. In this role, she managed client accounts and contributed to customer relations. Her earlier experience also includes her work at the University of Delaware, where she was involved in marketing and equipment management for the athletics department.