Rachel Russ
About Rachel Russ
Rachel Russ is a Senior Customer Success Manager at TeamSnap, with a background in Communications from the University of Wisconsin-Madison. She has held various customer success roles at MOJO Sports Inc., Sudor Interactive, and CorTalent over several years.
Work at TeamSnap
Rachel Russ currently serves as a Senior Customer Success Manager at TeamSnap. She has been in this role since 2024, contributing to the company's focus on enhancing customer experiences and ensuring client satisfaction. Based in Los Angeles, California, Rachel leverages her extensive background in customer success to support TeamSnap's mission of providing effective solutions for sports teams and organizations.
Previous Experience at MOJO Sports Inc.
Before joining TeamSnap, Rachel worked at MOJO Sports Inc. as a Customer Success and Implementation Manager. Her tenure lasted from 2023 to 2024 in Los Angeles, California. In this role, she was responsible for managing customer relationships and overseeing the implementation of services to ensure a smooth transition for clients.
Previous Experience at Sudor Interactive
Rachel's career includes a position as a Customer Success Manager at Sudor Interactive, where she worked from 2021 to 2022 in the Greater Minneapolis-St. Paul Area. In this capacity, she focused on maintaining customer satisfaction and fostering long-term relationships with clients.
Previous Experience at CorTalent
Prior to her role at Sudor Interactive, Rachel was a Talent Partner at CorTalent from 2018 to 2021 in the Greater Minneapolis-St. Paul Area. During her three years there, she was involved in talent acquisition and management, contributing to the company's recruitment strategies.
Education and Expertise
Rachel Russ earned her Bachelor of Arts degree in Communications from the University of Wisconsin-Madison. Her educational background provides her with a solid foundation in effective communication, which she applies in her customer success roles across various organizations.