Alexandra Petzold
About Alexandra Petzold
Alexandra Petzold is a Program Manager in Customer Operations at Teamwork, with a background in business management from JMU College of Business. She has held various roles at Trustpilot, including Team Lead and Manager of Account Development, contributing to her extensive experience in customer operations.
Current Role at Teamwork
Alexandra Petzold serves as the Program Manager for Customer Operations at Teamwork. She has held this position since 2022, contributing to the company's operational strategies and customer engagement initiatives. Her role involves overseeing various programs aimed at enhancing customer satisfaction and operational efficiency within the organization.
Professional Experience at Trustpilot
Before joining Teamwork, Alexandra Petzold accumulated extensive experience at Trustpilot. She began as an Account Development Representative from 2016 to 2017, then progressed to Team Lead for Account Development in 2018. Following this, she served as the Manager of Account Development for North America from 2019 to 2021, and later as the Commercial Operations Manager from 2021 to 2022. Her roles at Trustpilot focused on account management and operational leadership.
Education at JMU College of Business
Alexandra Petzold studied at JMU College of Business, where she pursued a degree in Business Administration and Management. She completed her studies from 2012 to 2016, earning a degree in Business Management. This educational background provided her with foundational knowledge and skills applicable to her career in customer operations and management.