Caragh Higgins
About Caragh Higgins
Caragh Higgins serves as an Associate Program Manager at Teamwork in Belfast, Northern Ireland, where she has worked since 2022. She has a background in customer advocacy and support, and also holds a supervisory role at The SSE Arena, Belfast, since 2017.
Work at Teamwork
Caragh Higgins has been employed at Teamwork since 2019, holding various roles over the years. She started as a Customer Support Agent from 2019 to 2020, where she provided assistance to customers. Following this position, she transitioned to the role of Customer Advocacy Agent from 2020 to 2022, focusing on enhancing customer experiences. In 2022, she advanced to the position of Associate Program Manager, where she continues to contribute to the company's initiatives in Belfast, Northern Ireland.
Current Role at The SSE Arena, Belfast
In addition to her work at Teamwork, Caragh Higgins has served as a Supervisor at The SSE Arena in Belfast since 2017. In this role, she oversees operations and ensures smooth functioning during events. Her experience at the arena complements her skills in program management and customer service, contributing to her professional development.
Education and Expertise
Caragh Higgins studied at Belfast Metropolitan College from 2015 to 2017. This educational background provided her with foundational knowledge and skills that support her career in program management and customer advocacy. Her studies have played a role in shaping her professional approach and capabilities in her current roles.
Professional Background
Caragh Higgins has built a diverse professional background primarily in customer service and program management. Her journey at Teamwork began in 2019, and she has progressively taken on more responsibilities. Her experience at The SSE Arena, Belfast, since 2017, further enriches her skill set, allowing her to manage various aspects of customer interaction and program execution effectively.