Jenny M.
About Jenny M.
Jenny M. is a Software Support Agent at Teamwork, where she has worked since 2021. She holds a Bachelor's degree in Sociology and has experience in customer support and education.
Work at Teamwork
Jenny M. has been employed as a Software Support Agent at Teamwork since 2021. In her role, she provides assistance and solutions to users, ensuring they can effectively utilize the software. Her experience in customer support contributes to her ability to address various technical issues and enhance user satisfaction.
Education and Expertise
Jenny M. holds a Bachelor's degree in Sociology from Panteion Panepestimion Ikonomikon kai Politicon Epistimon, where she studied from 2007 to 2012. Her academic focus was on social and gender-related inequalities in education. This educational background informs her understanding of diverse user needs in her current role.
Background in Customer Support
Before joining Teamwork, Jenny M. worked as a Technical Customer Support Representative from 2014 to 2020. During this six-year tenure, she developed skills in troubleshooting and customer interaction. Additionally, she served as Acting Team Lead for three months in 2019 in Belfast, Northern Ireland, where she managed team operations and supported staff.
Hobbies and Interests
In her personal time, Jenny M. enjoys a variety of hobbies, including working out, jewelry making, and traveling. These activities reflect her interests outside of her professional life and contribute to her well-rounded character.
Language Proficiency
Jenny M. is a native speaker of Greek and German. She is also proficient in English and has basic knowledge of Italian. This multilingual ability enhances her communication skills, allowing her to assist a diverse range of clients.