Jessica Albano Ferraz
About Jessica Albano Ferraz
Jessica Albano Ferraz is a Software Tester with over five years of experience in the software testing industry, currently employed at Teamwork.com. She has a background in customer service and has worked on various projects involving web and mobile applications.
Work at Teamwork
Jessica Albano Ferraz has been employed at Teamwork.com as a Software Tester since 2018. Her role involves manual testing, test planning, and defect tracking for various software products. She has accumulated six years of experience in this position, working remotely from Cork, County Cork, Ireland. Jessica previously completed a three-month internship at Teamwork.com in 2018, which provided her with foundational experience in software testing within the company.
Experience in Software Testing
With over five years of experience in the software testing industry, Jessica specializes in manual testing, test planning, and defect tracking. She has worked on a variety of projects that include both web and mobile applications. Jessica is knowledgeable in various testing tools and methodologies, which supports her commitment to ensuring the quality of software products. Her passion for improving processes and methodologies is evident in her approach to software testing.
Previous Employment History
Before her current role at Teamwork.com, Jessica worked at Blizzard Entertainment as a Customer Service Representative/Game Master on a temporary contract in 2016. She also served as a Customer Service Advisor at Abtran from 2015 to 2016. Additionally, she held a position as a Personal Assistant at Receita Federal in Brazil in 2012. These roles have contributed to her customer service skills and understanding of software products.
Educational Background
Jessica studied at UniToledo, where she earned a Bachelor of Business Administration (BBA) from 2009 to 2012. She also attended Tamwood International College, focusing on English Language and Literature, completing her studies in 2013. Furthermore, she studied Computer Software Technology/Technician at Cork Training Centre from 2017 to 2018, achieving certification as a Software Tester. This educational background supports her career in software testing.