Laura Patterson
About Laura Patterson
Laura Patterson is a Financial Operations Analyst at Teamwork, where she has worked since 2023. She has a diverse background in customer support and account management, with previous roles at Teamwork and other organizations in the UK.
Current Role as Financial Operations Analyst
Laura Patterson has been serving as a Financial Operations Analyst at Teamwork since 2023. In this role, she is responsible for analyzing financial data and supporting financial operations. Her work contributes to the overall efficiency and effectiveness of the financial processes within the organization. She is based in Belfast, Northern Ireland, United Kingdom.
Previous Experience at Teamwork
Laura Patterson has held multiple positions at Teamwork. She worked as a Customer Support Agent from 2019 to 2020, followed by a role as a Customer Advocacy Agent, focusing on churn research from 2020 to 2021. Most recently, she was a Renewals Specialist from 2021 to 2023. Her diverse experience at Teamwork has equipped her with a comprehensive understanding of customer relations and operational processes.
Career Background in Sales and Account Management
Prior to her roles at Teamwork, Laura Patterson worked as a National Account Manager for Heavenly Tasty Organics Ltd in 2016. She also served as a Sales, Administration & Customer Service Coordinator at Whole Kids (Nourish Foods) from 2014 to 2016. These positions involved managing client relationships and overseeing sales operations, enhancing her skills in customer engagement and account management.
Educational Qualifications
Laura Patterson studied at The Manchester Metropolitan University, where she earned a Bachelor of Science (BSc) in Human Nutrition from 2007 to 2010. She also completed a BTEC National Diploma in Health Studies at South West College from 2005 to 2007. Additionally, she attended Omagh Academy Grammar School from 1999 to 2005, laying the foundation for her academic and professional journey.
Experience in Financial Operations
Before joining Teamwork, Laura Patterson gained experience in financial operations as an Accounts Receivable professional at the Business Services Organisation (BSO) from 2016 to 2019. This role involved managing financial transactions and ensuring accurate record-keeping, which contributed to her expertise in financial analysis and operations.