Madeline Leggett
About Madeline Leggett
Madeline Leggett is a Customer Care Agent (Level 3) at Teamwork, where she has worked since 2022. She has a background in customer service and billing, with previous roles at Teamwork and other companies in County Cork, Ireland.
Work at Teamwork
Madeline Leggett has been employed at Teamwork since 2022, currently holding the position of Customer Care Agent (Level 3). In this role, she is responsible for providing high-level customer support and addressing client inquiries. Prior to her current position, she worked as a Support Billing Specialist from 2019 to 2022, where she focused on billing-related customer support. Additionally, she served as a Finance Billing Specialist for 8 months in 2022, further enhancing her expertise in billing processes.
Education and Expertise
Madeline Leggett studied at St. Patrick's College from 2009 to 2015, completing a six-year program. Her educational background has equipped her with the skills necessary for her roles in customer care and billing support. The knowledge gained during her studies contributes to her effectiveness in addressing customer needs and managing billing inquiries.
Previous Work Experience
Before joining Teamwork, Madeline Leggett held various positions in customer service and retail. She worked as a Checkout Assistant at Centra in County Cork, Ireland, from 2016 to 2017 for 10 months. Additionally, she was a Crew Member at McDonald's for 5 months in 2016. Her experience also includes a role as a Customer Service Representative at Abtran in 2017 for 3 months, where she developed her customer service skills.
Career Progression
Madeline Leggett's career has shown a clear progression in customer service and support roles. Starting as a Crew Member and Checkout Assistant, she transitioned into more specialized positions in billing and customer care at Teamwork. This trajectory reflects her commitment to developing her skills and advancing her career in customer support.