Shane Murphy
About Shane Murphy
Shane Murphy is a Customer Support Specialist at Teamwork, where he has worked since 2019. He has prior experience in customer support roles at Voxpro and an internship at Digisoft.tv, along with a Bachelor of Science in Software Development and Computer Networking from Munster Technological University.
Work at Teamwork
Shane Murphy has been employed at Teamwork as a Customer Support Specialist since 2019. In this role, he is responsible for assisting customers with inquiries and providing solutions to enhance their experience with the company's products. His tenure at Teamwork spans five years, during which he has developed expertise in customer service and support processes.
Previous Experience in Customer Support
Before joining Teamwork, Shane Murphy worked at Voxpro as a Customer Support Specialist from 2017 to 2018. In this position, he gained valuable experience in handling customer queries and resolving issues efficiently. Additionally, he interned at Digisoft.tv from 2016 to 2017, where he began to build his foundation in customer support and service.
Education and Expertise
Shane Murphy earned a Bachelor of Science (BSc) degree in Software Development and Computer Networking from Munster Technological University. He studied at the university from 2013 to 2017, completing a four-year program that equipped him with technical knowledge and skills relevant to the IT and customer support sectors.
Career Development
Shane Murphy's career in customer support began during his internship at Digisoft.tv, where he developed initial skills in the field. He then progressed to a full-time role at Voxpro, followed by his current position at Teamwork. His career trajectory reflects a commitment to enhancing customer experiences through effective support.