Stephen Carter
About Stephen Carter
Stephen Carter is a Senior SysOps Engineer at Teamwork.com, with extensive experience in technical support and software development across various companies, including Pivotal Software, EMC, and VMware. He specializes in managing Kubernetes clusters and AWS infrastructure, and has a strong background in building CI/CD pipelines and containerizing services.
Current Role at Teamwork
Stephen Carter has been serving as a Senior SysOps Engineer at Teamwork.com since 2021. In this role, he is responsible for overseeing system operations and ensuring the reliability of services. His expertise includes managing Kubernetes clusters and AWS infrastructure, utilizing Terraform for infrastructure as code. He participates in on-call rotations, addressing production issues, and conducting root cause analysis to improve system performance.
Previous Experience at Pivotal Software
Stephen Carter worked at Pivotal Software, Inc. in various capacities from 2014 to 2019. Initially, he served as a Technical Support Engineer for four months in 2014. He then transitioned to the role of Escalation Engineer, where he worked for three years until 2017. Following this, he took on the position of Support Product Manager for two years. His time at Pivotal Software contributed to his development in technical support and product management.
Experience at EMC and VMware
Stephen Carter has significant experience with EMC and VMware. He worked at EMC from 2006 to 2013, holding roles as a Technical Support Engineer for five years and later as a Software Developer for two years. His tenure at VMware lasted from 2013 to 2014 as a Senior Technical Support Engineer, followed by a role as Staff Technical Training Specialist from 2019 to 2021. This diverse background provided him with a strong foundation in technical support and software development.
Education and Expertise
Stephen Carter earned a Bachelor of Science degree in Software Development & Computer Networking from Munster Technological University, studying from 2002 to 2006. His educational background laid the groundwork for his expertise in building and maintaining CI/CD pipelines with tools such as GitHub Actions, ArgoCD, and Helm charts. He is also skilled in debugging Go and Node microservices and has experience in containerizing virtual machine-based services for Kubernetes deployment.