Catie Conrad
About Catie Conrad
Catie Conrad is a Manager of Customer Success at Teamworks, where she has advanced through various customer success roles since 2019. She holds a degree in Business from the University of Pittsburgh and has experience in disability inclusion and coaching.
Current Role at Teamworks
Catie Conrad currently serves as the Manager of Customer Success at Teamworks, a position she has held since 2022. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her experience in customer success at Teamworks spans several roles, showcasing her growth within the organization.
Previous Experience at Teamworks
Catie Conrad has held multiple positions at Teamworks, starting as a Customer Support Associate in 2019. She progressed to roles including Customer Success Specialist, Enterprise & International, and Senior Customer Success Manager. Her tenure at Teamworks reflects a commitment to enhancing customer experiences and success across various capacities.
Education and Academic Background
Catie Conrad studied at the University of Pittsburgh, where she earned a degree in Business, Management, Marketing, and Related Support Services from 2017 to 2019. Prior to this, she attended Eastern Michigan University, focusing on Management Concentration within the College of Business Administration from 2014 to 2017. Her academic background supports her professional roles in customer success.
Internship and Early Career Experience
Catie gained valuable early career experience through various internships. Notably, she worked as a Disability Inclusion Intern at Sport NSW in Sydney, Australia, in 2018. She also participated in a Summer Internship Development Program at Checkers & Rally’s Drive-In Restaurants in 2017, which provided her with insights into the fast-food industry.
Coaching and Athletic Involvement
Catie Conrad has a background in athletics, having served as a Student-Athlete at Eastern Michigan University from 2014 to 2017. She also contributed to the University of Pittsburgh's Women's Gymnastics team as a Volunteer Assistant Student Coach from 2018 to 2019. Additionally, she worked as a Gymnastics Coach at Hartland Sports Center from 2010 to 2014.