Shandrika Lee, Ms
About Shandrika Lee, Ms
Shandrika Lee is a Senior Customer Success Manager at Teamworks, with a background in coaching and student advocacy across several universities. She has held various roles in women's basketball coaching and education, demonstrating leadership and a commitment to fostering growth in others.
Current Role at Teamworks
Shandrika Lee currently serves as the Senior Customer Success Manager at Teamworks, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes through the use of Teamworks' services. Her experience in customer success management is built upon her previous role at Teamworks as a Customer Success Manager from 2022 to 2023.
Previous Coaching Experience
Shandrika Lee has extensive experience in coaching women's basketball at various educational institutions. She worked as an Assistant Women’s Basketball Coach at the University of Colorado Boulder from 2016 to 2022, and prior to that, she held similar positions at the University of Oregon and the United States Military Academy at West Point. Her coaching roles included responsibilities as a Student Success Advocate and Director of Recruiting, where she was involved in mentoring student-athletes.
Educational Background
Shandrika Lee earned a Master of Science degree in Kinesiology with an emphasis in Physical Education and Sports Studies from California Polytechnic State University-San Luis Obispo. She also holds a Bachelor of Science degree in Sports Medicine from Pepperdine University. Her educational background supports her extensive career in sports and health education.
Professional Development and Leadership
Throughout her career, Shandrika Lee has demonstrated a commitment to professional development and leadership. She has been recognized for her compassionate leadership style and her ability to foster a growth mindset among her peers and students. Her roles have included instructing leadership programs and facilitating civic engagement programming, showcasing her dedication to building leaders of character.
Skills and Expertise
Shandrika Lee possesses strong skills in data collection and analysis, which are essential for her roles in customer success and coaching. She has experience in facilitating difficult conversations and training others, highlighting her ability to adapt and respond to various challenges. Her background in fitness and nutrition further complements her expertise in sports and health education.