Zachary Romash, Ph.D.
About Zachary Romash, Ph.D.
Zachary Romash, Ph.D., serves as the Manager of Customer Education at Teamworks, where he has worked in various roles since 2021. He holds a Ph.D. in Higher Education Leadership and has extensive experience in academic advising and customer education.
Current Role at Teamworks
Zachary Romash serves as the Manager of Customer Education at Teamworks, a position he has held since 2023. In this role, he focuses on enhancing customer education initiatives, ensuring that users are effectively trained on the company's products. He collaborates closely with marketing and product owners to align customer education with product enhancements and new features.
Previous Experience at Teamworks
Romash has a history of progressive roles at Teamworks. He started as a Customer Education Manager from 2021 to 2022, followed by a position as Senior Customer Education Manager from 2022 to 2023. During his tenure, he created the Teamworks Learning Portal and published over 15 e-learning courses across various products. He also served as an Implementation Manager for 7 months in 2021.
Educational Background
Zachary Romash has an extensive educational background. He earned a PhD in Higher Education Leadership, Management, and Policy from Seton Hall University, completing his studies from 2013 to 2019. He also holds an MBA in Business Administration and Management from Fitchburg State University, which he achieved from 2020 to 2021. Additionally, he obtained a Master of Arts in Teaching from Drew University in 2010 and a Bachelor of Arts in History from Franklin & Marshall College in 2009.
Career in Academic Advising
Romash has significant experience in academic advising within collegiate athletics. He worked as an Athletic Academic Advisor at the University of Nevada Reno from 2013 to 2014 and at UC Santa Barbara from 2016 to 2017. He also served as an Academic Advisor for the College of Letters and Science at UC Santa Barbara from 2014 to 2016. Prior to these roles, he was a Graduate Assistant-Academic Support for Student-Athletes at Seton Hall University from 2011 to 2013.
Role at NCAA
Zachary Romash worked at the NCAA as the Assistant Director of Academic and Membership Affairs from 2017 to 2021. In this capacity, he contributed to the organization’s mission by supporting academic standards and membership policies within collegiate athletics.