Susan L. Holland
About Susan L. Holland
Susan L. Holland is a Senior Software Quality Assurance Analyst at Tech Dynamism, where she has worked since 2020. She combines her background in mental health case management with her QA expertise to enhance project management and client communication.
Work at Tech Dynamism
Susan L. Holland has been employed at Tech Dynamism since 2016, initially serving as a Software Quality Assurance Analyst and currently holding the position of Senior Software Quality Assurance Analyst since 2020. In her role, she leads monthly QA team meetings to address quality pain points and enhance the company's QA standards. Her responsibilities include comprehensive testing of web applications, focusing on both obvious and less obvious paths to ensure thorough quality assurance.
Education and Expertise
Susan L. Holland earned a Bachelor of Arts in Humanities from Warren Wilson College, where she studied from 1987 to 1991. She later pursued a Master of Education in Counseling at the University of Virginia, completing her studies from 1998 to 2000. Her educational background in counseling complements her work in software quality assurance, particularly in enhancing client communication and project management.
Background
Before joining Tech Dynamism, Susan L. Holland worked at Martha Jefferson Medical Enterprises as an Application Support specialist from 2007 to 2012. She also held the position of Project Coordinator, Office Manager, and Personal Assistant at DESSEC for a brief period in 2015 to 2016. Her diverse professional experiences contribute to her skill set in quality assurance and project management.
Creative Contributions
In addition to her technical role, Susan L. Holland engages in creative writing for company blogs and social media. She emphasizes clarity and authenticity in her writing, which reflects her narrative interests. Her enjoyment of narrative games and storytelling influences her professional approach, helping her create order from chaos in her work.