Emily Herrick
About Emily Herrick
Emily Herrick is a Service Designer at TTS Public Benefits Studio in the New York City Metropolitan Area, specializing in participatory and liberatory design.
Title
Emily Herrick holds the position of Service Designer at the TTS Public Benefits Studio. Based in the New York City Metropolitan Area, she specializes in participatory and liberatory design, focused on creating inclusive and equitable solutions by involving users in the design process.
Previous Roles and Experience
Emily Herrick has held multiple roles in the field of design across various organizations. She served as a Service Designer at 18F from 2021 to 2023 and at SPARCK for 6 months in 2021. Prior to these roles, she worked as the Design Lead at the Mayor's Office for Economic Opportunity from 2017 to 2021 and was a Service Designer at Reboot from 2016 to 2017. Additionally, she was a Communications Designer at Reboot from 2014 to 2016 and a Design Assistant at Penguin Group USA from 2013 to 2014.
Education and Expertise
Emily Herrick achieved a Master of Fine Arts (MFA) in Design for Social Innovation from the School of Visual Arts. She also holds a Bachelor of Arts (BA) in Graphic Design and Arts Technology, with a minor in Social Responsibility, from Illinois State University. Her expertise includes trauma-informed user research, ensuring sensitivity in design processes for trauma-affected users, and promoting sustainability and regeneration principles in her work.
Focus Areas and Specialties
Emily Herrick's work is deeply rooted in participatory and liberatory design, aiming to foster inclusive and equitable solutions. She supports public institutions in adopting radically inclusive design processes to create more human-centered digital services. Her work also emphasizes sustainability, circularity, and regeneration. Additionally, she utilizes agile project management techniques to effectively manage design projects and advocates for digital transformation and organizational innovation.
Teaching and Mentorship
Emily Herrick has an extensive background in teaching and mentorship. She served as an Adjunct Faculty member at SVA Design for Social Innovation from 2019 to 2022, where she contributed to educating the next generation of social innovators and designers. Her teaching endeavours align with her professional focus on inclusive and participatory design, helping students understand the importance of integrating user experiences into the design process.