Katrina Ranjo

Content Strategist, 18 F @ Technology Transformation Services

About Katrina Ranjo

Katrina Ranjo is a Content Strategist at Technology Transformation Services (TTS), 18F, with extensive experience in content strategy and user experience design.

Title and Current Position

Katrina Ranjo currently holds the title of Content Strategist at 18F, part of Technology Transformation Services (TTS). Her role involves developing and managing content strategies to enhance user engagement and drive digital transformation initiatives.

Professional Experience at Navy Federal Credit Union

Katrina Ranjo worked at Navy Federal Credit Union across various roles, focusing on web content strategy and user experience. Starting as Web Content Strategist I in 2016, she advanced to Web Content Strategist II in 2019 and subsequently to Web Content Strategist III the same year. She also held the position of Senior Web Experience Owner from 2022 to 2023. This diverse experience over seven years allowed her to refine her skills in content management, user engagement, and digital strategy.

Content Marketing and Social Media Management

During her tenure at Defenders of Wildlife (2012-2016) and American Forests (2008-2012), Katrina Ranjo held roles such as Director of Content Marketing, Web Content & Social Media Manager, Managing Editor, Social Media Manager, and Editorial Associate. Her responsibilities included developing marketing content, managing social media channels, and overseeing editorial operations, demonstrating her ability to lead and execute effective content strategies in nonprofit environmental organizations.

Editorial Career Progression

Katrina Ranjo's editorial career began at American Forests as a Publications Intern in 2008. She quickly moved up the ranks, serving as Editorial Assistant, Editorial Associate, and finally, Managing Editor & Social Media Manager. This rapid progression highlights her expertise and capability in managing editorial content and social media strategies efficiently.

Educational Background

Katrina Ranjo holds a Bachelor of Arts (B.A.) degree from The Catholic University of America, which she earned between 2005 and 2009. This academic background laid a solid foundation for her extensive career in content strategy, user experience design, and marketing.

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