Christina Olsen
About Christina Olsen
Christina Olsen is a Senior Customer Success Manager with over 20 years of experience in the field, currently working at TechnoMile. She has held various leadership roles in customer success and marketing, including positions at Copper, Rallyware, and Ruby Ribbon, and is committed to fostering collaboration and continuous improvement in the workplace.
Work at TechnoMile
Christina Olsen currently serves as a Senior Customer Success Manager at TechnoMile, a position she has held since 2023. Her role is based in Tysons Corner, Virginia, and operates in a hybrid work environment. In this capacity, she focuses on enhancing customer experiences and ensuring client satisfaction through effective management strategies.
Previous Experience at Copper
Before her tenure at TechnoMile, Christina worked at Copper as the Manager of Success Programs from 2018 to 2019. In this role, she was responsible for developing and implementing customer success initiatives that aimed to improve client engagement and retention.
Experience at Rallyware
Christina Olsen held multiple positions at Rallyware, starting as a Customer Success Manager from 2017 to 2018 and later advancing to Head of Customer Success from 2019 to 2023. During her time at Rallyware, she managed customer relationships and led initiatives to enhance the overall customer experience, working remotely in the Washington DC area.
Educational Background
Christina studied Theatre Arts at California State University-Sacramento from 1989 to 1992. Additionally, she attended Notre Dame de Namur University for one year, focusing on Theatre Arts. This educational background has contributed to her skills in communication and relationship-building within her professional roles.
Customer Success Expertise
With over 20 years of experience in Customer Success, Christina has developed expertise in strategic leadership, team management, and customer advocacy. She is committed to fostering a positive work environment that emphasizes collaboration, communication, and continuous improvement, consistently achieving outstanding outcomes in her roles.