Mahadevan V
About Mahadevan V
Mahadevan V is a seasoned professional currently serving as PMO at TechStar Group in Hyderabad, Telangana, with over 16 years of experience in customer-centric environments. He has held various managerial positions at notable companies such as Jio, Vodafone, and Purpleknot, focusing on operations, project management, and customer support.
Current Role at TechStar Group
Mahadevan V currently serves as PMO at TechStar Group, a position he has held since 2020. In this role, he is responsible for overseeing project management operations, ensuring that projects align with organizational goals and are executed efficiently. His experience in managing complex processes contributes to the effectiveness of the PMO function within the company.
Previous Experience in Telecommunications
Mahadevan V has extensive experience in the telecommunications sector, having held various positions at leading companies. He worked at Jio as Head - State Acquisition (CSD) for one year in Chennai and also served as Head - HNI/Gold CL & VM for seven months. His tenure at Vodafone included roles such as Deputy Manager - Activations & Compliance and Head CSG (Senior Manager Customer Support Group), among others. This background has equipped him with a deep understanding of customer-centric operations.
Educational Background
Mahadevan V studied at Symbiosis Centre for Management Studies in Pune, where he earned a Post Graduate Diploma in Customer Relationship Management from 2016 to 2017. He also holds a Bachelor of Commerce (BCom) degree from Hindu College, Sonepat, completed between 1999 and 2002. His educational qualifications support his expertise in managing customer relationships and operations.
Skills and Expertise
With over 16 years of experience in customer-centric environments, Mahadevan V demonstrates strong skills in managing people and processes. He is proficient in scoping, estimating, planning, and executing project improvements with measurable results. His ability to analyze client needs allows him to execute strategic plans aimed at maximizing quality and efficiency in operations.
Career Progression
Mahadevan V's career spans various roles and responsibilities across multiple organizations. He began his career as a Customer Care Executive at Escotel Mobile Communications Ltd and progressed through various positions at Vodafone, Jio, and Purpleknot. His diverse experiences in operations, project management, and customer support illustrate a consistent trajectory of professional growth and development in the telecommunications industry.