Allison Goodspeed, Cptm
About Allison Goodspeed, Cptm
Allison Goodspeed is a Training & Development Manager at Tecovas, where she creates training content to enhance employee and customer experiences. She holds a Bachelor's degree in Human Development and Family Studies from Colorado State University and a Master's degree in Elementary Education from the University of Northern Colorado.
Current Role at Tecovas
Allison Goodspeed serves as the Training & Development Manager at Tecovas, a position she has held since 2021. In this role, she focuses on designing employee experiences that enhance customer experiences. She is responsible for developing engaging training content aimed at transforming new employees into product experts. Her work is integral to ensuring that employees are well-equipped to meet customer needs and expectations.
Previous Experience at Tecovas
Before her current role, Allison Goodspeed worked at Tecovas in various capacities. She began as a Customer Experience Associate from 2018 to 2019, where she gained insights into customer interactions. She then transitioned to the role of Training Specialist from 2019 to 2021, where she contributed to employee training initiatives. Her experiences at Tecovas have provided her with a comprehensive understanding of both customer service and employee development.
Educational Background
Allison Goodspeed holds a Bachelor's degree in Human Development and Family Studies from Colorado State University, where she studied from 2010 to 2014. She furthered her education by obtaining a Master's degree in Elementary Education and Teaching from the University of Northern Colorado, completing her studies from 2014 to 2015. Her educational background supports her expertise in training and development.
Teaching Experience
Prior to her roles at Tecovas, Allison Goodspeed worked as a teacher at several educational institutions. She served at Resurrection Christian School from 2015 to 2017 and at Hyde Park Baptist Schools from 2017 to 2018. These teaching positions allowed her to develop skills in curriculum design and student engagement, which she later applied in her training and development roles.